May 1st changes everything for your agency.
More tenant queries. More compliance. More calls you can't answer. LetDesk is an AI employee that picks up every time – on your existing number, 24/7, from your first week.
Call the number. Ask to book a viewing at any address. No signup, no calendar form — just dial.
It was already hard. May 1st makes it harder.
Landlords are leaving
The Renters' Rights Act is pushing landlords to sell. Your managed portfolio is shrinking before the legislation even lands. Agencies that can't show efficiency right now will lose more.
Calls you can't answer
You're missing 5 to 10 calls a week. 85% of those callers never hear back. Those aren't just lost enquiries — they're tenants left without answers and reviews you'd rather not read.
Your team is running on empty
60% of letting agents report burnout. The compliance burden under the new act — longer notice periods, abolition of Section 21, new grounds requirements — will land directly on your front-line staff.
Penalties with teeth
Non-compliance carries penalties of up to £40,000. That's not a warning letter. That's a business-level risk. You need watertight processes, documented, every time.
An AI employee, not a chatbot.
LetDesk puts a trained AI employee on your existing phone number. It answers calls around the clock, handles the work your team doesn't have time for, and updates your systems automatically.
Chatbots follow scripts and hit dead ends. LetDesk understands context, books viewings into your real calendar, logs outcomes in your CRM, and knows when a call needs a human. It doesn't pretend to be one. It just does the work one would.
Three steps. No disruption.
The usual objection to anything like this is setup complexity. Here's what actually happens.
We connect to your number
Takes 1 day. No hardware changes. Your existing line stays active.
We train it on your agency
2-5 days. We sync your CRM, procedures, and local property portfolio data.
It goes live
Day 6. You get the dashboard and start seeing every call handled in real-time.
LetDesk is new. Here's why it exists.
I'm Sasha. I build AI products for a living, and I started LetDesk because I kept having the same conversation with letting agents in the run-up to May 1st.
The Renters' Rights Act isn't a legal problem. It's an operational one. The agencies that will struggle aren't the ones with bad lawyers — they're the ones already missing calls, already chasing paperwork, already running their team ragged. May 1st turns every weak point into a potential £40,000 problem.
LetDesk is what I wish existed when I was watching this unfold. An AI employee trained on your agency, answering every call, documenting every interaction, handing off to a human only when it matters.
It's live. If the product is right for you, I'd rather you find that out in 90 seconds with the real thing than sit through a pitch. That's why the number is on every page of this site, and the demo booking is a text link at the bottom.
Renters' Rights Act: The Letting Agent's Checklist
A plain-English breakdown of what changes on May 1st and the 12 compliance steps every agency needs before the deadline.
- — Section 21 abolition: what replaces it
- — New notice periods and grounds at a glance
- — The documentation trail that protects you
- — Penalty tiers and enforcement powers
Don't take our word for it.
Call Ally and ask for a viewing at any address. The whole product, in 90 seconds.
Or book a 20-minute demo if you'd rather talk to a human first.